‘Processing’ and ‘Finishing’ times allow you split a Service into parts:

1. The initial part e.g. apply tint to lashes and brows (Duration)
2. The gap where the Employee is free to tend to a separate appointment e.g. while colour sets (Processing)
3. The last part, where the Employee returns to complete the Service e.g. to remove hair colour and shape brows (Finishing)

You can set the ‘Processing’ and ‘Finishing’ times for a Service when:

• Creating or adding a Service (see How do I add a new Service?), OR
• Editing a Service, OR
• Overriding the default settings of a Service to create a specific Employee/Service combination (see How do I override the settings of a specific Employee/Service combination?)

Below is an example of how a Service with the following settings, is displayed on your Bookings Screen:

Duration: 25mins - Processing: 40 mins - Finishing: 25mins

To the Customer, it will appear as a 1 hour 30 minute appointment

You can select which times (Duration, Processing and/or Finishing) are displayed to the Customer via your Web App