---
title: "Update: Add Custom Instructions To Customer Passes | Ovatu"
description: "You can now add custom instructions to customer passes."
canonical_url: "https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes"
last_updated: "2026-03-11T01:36:56.000Z"
meta:
  "og:description": "You can now add custom instructions to customer passes."
  "og:image": "https://ovatu.com/_og/d/c_Page%2Ctitle_~VXBkYXRlOiBBZGQgQ3VzdG9tIEluc3RydWN0aW9ucyBUbyBDdXN0b21lciBQYXNzZXM%2Cdescription_You%2Bcan%2Bnow%2Badd%2Bcustom%2Binstructions%2Bto%2Bcustomer%2Bpasses.%2Cp_Ii91cGRhdGVzL0FkZC1DdXN0b20tSW5zdHJ1Y3Rpb25zLVRvLUN1c3RvbWVyLVBhc3NlcyI.png"
  "og:image:height": "630"
  "og:image:type": image/png
  "og:image:width": "1200"
  "og:title": "Update: Add Custom Instructions To Customer Passes"
  "twitter:image": "https://ovatu.com/_og/d/c_Page%2Ctitle_~VXBkYXRlOiBBZGQgQ3VzdG9tIEluc3RydWN0aW9ucyBUbyBDdXN0b21lciBQYXNzZXM%2Cdescription_You%2Bcan%2Bnow%2Badd%2Bcustom%2Binstructions%2Bto%2Bcustomer%2Bpasses.%2Cp_Ii91cGRhdGVzL0FkZC1DdXN0b20tSW5zdHJ1Y3Rpb25zLVRvLUN1c3RvbWVyLVBhc3NlcyI.png"
---

> Index of every page on this site: [llms.txt](https://ovatu.com/llms.txt)

App Update·Updated on March 11, 2026

# **Add Custom Instructions To Customer Passes**

You can now add custom instructions to customer passes.

![Nancy](https://ovatu.com/_ipx/s_32x32/_ipx/_/images/avatars/nancy.png)Published by Nancy

**What’s new?**

You can now add custom instructions to customer passes.

These instructions are included in the email customers receive after purchasing a pass.

**Why we’ve added it:**

Some customers need additional guidance on how to use their pass — especially when it’s purchased as a gift. This helps ensure a smoother experience and reduces confusion during booking.

**Where to find it:**

You can add or edit instructions when creating or updating a pass.

Go to *Manage → Passes*, then:

1. Edit an existing pass or create a new one
2. Add your instructions in the new instructions field
3. Save your changes

Your instructions will automatically be included in the customer’s pass email.

[**Back to updates**](https://ovatu.com/updates)

```json
{"@context":"https://schema.org","@graph":[{"@id":"https://ovatu.com/#website","@type":"WebSite","description":"#1 Booking App for Beauty & Wellness","name":"Ovatu","url":"https://ovatu.com/","publisher":{"@id":"https://ovatu.com/#identity"}},{"@id":"https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes#webpage","@type":"WebPage","dateModified":"2026-03-11T01:36:56.000Z","description":"You can now add custom instructions to customer passes.","name":"Update: Add Custom Instructions To Customer Passes","url":"https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes","breadcrumb":{"@id":"https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes#breadcrumb"},"isPartOf":{"@id":"https://ovatu.com/#website"},"potentialAction":[{"@type":"ReadAction","target":["https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes"]}],"primaryImageOfPage":{"@id":"https://ovatu.com/#logo"}},{"@id":"https://ovatu.com/#identity","@type":"Organization","brand":"Ovatu","description":"An online scheduling and booking software for beauty, hair and wellness businesses.","email":"hello@ovatu.com","name":"Ovatu","url":"https://ovatu.com","logo":{"@id":"https://ovatu.com/#logo"},"numberOfEmployees":{"@type":"QuantitativeValue","min":10,"max":50},"sameAs":["https://www.facebook.com/ovatu","https://twitter.com/ovatu","https://www.instagram.com/ovatu","https://www.linkedin.com/company/ovatu","https://www.youtube.com/@ovatu6066","https://ovatu.app","https://help.ovatu.com","https://apps.apple.com/au/app/ovatu/id1589890786","https://play.google.com/store/apps/details?id=com.ovatu.next","https://www.capterra.com/p/132529/Ovatu-Manager/reviews/","https://www.getapp.com/industries-software/a/ovatu-manager/","https://www.softwareadvice.com/salon/ovatu-profile/","https://www.g2.com/products/ovatu-manager/reviews","https://www.trustpilot.com/review/ovatu.com"]},{"@id":"https://ovatu.com/#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","name":"Ovatu","operatingSystem":"iOS, Android, Mac, Apple Watch and Web"},{"@id":"https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes#article","@type":"Article","dateModified":"2026-03-11T01:36:56.000Z","description":"You can now add custom instructions to customer passes.","headline":"Add Custom Instructions To Customer Passes","inLanguage":"en","thumbnailUrl":"https://s3.amazonaws.com/assets.shrthnd.com/news/item/176/images/main/large.jpg?ts=1774327093","author":{"@id":"https://ovatu.com/#/schema/person/1"},"image":{"@id":"https://ovatu.com/#/schema/image/1"},"isPartOf":{"@id":"https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes#webpage"},"mainEntityOfPage":{"@id":"https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes#webpage"},"publisher":{"@id":"https://ovatu.com/#identity"}},{"@id":"https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","name":"Home","item":"https://ovatu.com/","position":1},{"@type":"ListItem","name":"updates","item":"https://ovatu.com/updates","position":2},{"@type":"ListItem","name":"Add Custom Instructions To Customer Passes","item":"https://ovatu.com/updates/Add-Custom-Instructions-To-Customer-Passes","position":3}]},{"@id":"https://ovatu.com/#/schema/person/1","@type":"Person","name":"Nancy"},{"@id":"https://ovatu.com/#logo","@type":"ImageObject","caption":"Ovatu","contentUrl":"https://ovatu.com/_ipx/_/images/logo/logo-large-navy.png","inLanguage":"en","url":"https://ovatu.com/_ipx/_/images/logo/logo-large-navy.png"},{"@id":"https://ovatu.com/#/schema/image/1","@type":"ImageObject","contentUrl":"https://s3.amazonaws.com/assets.shrthnd.com/news/item/176/images/main/large.jpg?ts=1774327093","inLanguage":"en","url":"https://s3.amazonaws.com/assets.shrthnd.com/news/item/176/images/main/large.jpg?ts=1774327093"}]}
```