How Ovatu transformed The Zen Den’s Booking Process

The Zen Den is a massage therapy and bodywork practice in Tunbridge Wells, and a pop-up clinic at festivals like Glastonbury. Before switching to Ovatu’s salon booking software Bex, owner and therapist of The Zen Den, relied on paper records, which led to challenges in managing client appointments.

Bex explains, 'Everything was paper, and I ended up with huge files of client records, which was fine, but difficult to manage. I wanted the system to feel slick and professional, especially as I became busier.' That’s where Ovatu came in.Specifically designed as a booking app for small businesses Ovatu has made managing appointments easier, with automated reminder emails, texts, and client details all organised and secure. 'Now, the robot does it,' she added, reflecting how an online system took the manual effort out of the process.

With an affordable booking app like Ovatu, The Zen Den has seen an increase in both the frequency and number of bookings. Clients can access the online booking system 24/7, even when the owner is on holiday. 'It just keeps rolling over,' she said, noting how seamless the booking process has become.

For small businesses looking to offer their clients a professional experience while saving time and energy, Ovatu is the ideal solution. Let our online booking app do the heavy lifting, so you can focus on what really matters—your clients.